Speak directly to Harrison for patient, plain-English help with home and small-business IT problems.
No technical knowledge is needed. It is fine if you cannot describe the problem precisely.
Call before you know which service you need. Remote support is available across the UK, with local onsite help around Milton Keynes by arrangement.
Choose your route
Start with your situation. You do not need to diagnose the technical problem first.
Direct help for small teams without internal IT, including Microsoft 365, email, users, devices, access, backups and day-to-day problems.
Harrison regularly helps home users with Wi-Fi, printers, email, passwords, new devices, slow computers and confusing error messages.
Start with the problem
These are common starting points. If yours is different, describe it and Harrison will confirm whether WITS is the right route.
Get help with weak signals, router setup and devices that will not stay connected.
Use fixed-price remote printer support or a Milton Keynes visit for a standard setup.
Get help with sign-in, account access, Outlook and Microsoft 365 without needing to identify the cause first.
Explain what you can see. Harrison can check warning messages, updates and everyday performance problems.
Set up email, files, printers and familiar everyday settings, with backup checks before data is moved.
Get practical help with accounts, access, Microsoft 365, backups and day-to-day small-business IT.
Looking for something specific? See printer setup and connection support, local IT support around Milton Keynes, Microsoft 365 and email support, or practical cyber-security help.
What happens next
You do not need to diagnose it first. Start with what is not working and Harrison will guide the safest next move.
Customer feedback
Real feedback linked to the original reviewer profiles.
“Harrison was extremely efficient and effective. He was able to solve the issue I was having with my computer very quickly. I would highly recommend his services!”
“I called Harrison because I had a long-standing issue with my emails and Harrison solved the problem for me...”
Published starting points
Hourly support normally has a one-hour minimum. More involved work is scoped before it starts.
Remote £30/hour
Milton Keynes onsite support: £40/hour.
Remote £40/hour
Milton Keynes onsite support: £50/hour.
Remote £35/hour
Milton Keynes onsite support: £45/hour. Eligible nonprofit licence discounts are sought where available.
Scoped and quoted
Small email migrations currently start from £150.
One accountable contact
I’m Harrison Williams, founder and engineer at WITS. I handle enquiries and support personally, so you do not have to repeat the problem to a call centre or several technicians.
WITS is intentionally suited to small businesses, sole traders, charities and home users. It is not presented as a 24/7 enterprise helpdesk.
Ready for a clear next step?
You are welcome to call even if you do not know which service you need. Explain what is happening in your own words and Harrison will guide the next step.
Existing customers can use the customer portal. Larger organisations are welcome to describe separately scoped project work.
